See how businesses across the West Midlands and the UK have cut costs, improved reliability and upgraded their technology by switching to Telexico.
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Get Prices → 📞 0121 268 0121A busy dental practice in Wolverhampton was running on an ageing BT landline system with ISDN lines due for switch-off. Calls were frequently dropping during peak times, reception staff were overwhelmed, and the practice was paying over £350/month for a phone system that was no longer fit for purpose.
Telexico migrated the practice to a fully hosted VoIP system, number-ported their existing Wolverhampton number, added an auto-attendant to manage the call queue, and bundled their broadband on a dedicated full fibre connection with 4G failover. The whole transition took less than 48 hours with zero disruption to patient bookings.
An accountancy firm in Birmingham with 22 staff was running their entire cloud infrastructure over a contended business broadband connection. At peak times — particularly around self-assessment deadlines — their accounting software ground to a halt, costing them hours of productivity.
A busy dental practice in Wolverhampton was running on an ageing BT landline system with ISDN lines due for switch-off. Calls were frequently dropping during peak times, reception staff were overwhelmed, and the practice was paying over £350/month for a phone system that was no longer fit for purpose.
Telexico migrated the practice to a fully hosted VoIP system, number-ported their existing Wolverhampton number, added an auto-attendant to manage the call queue, and bundled their broadband on a dedicated full fibre connection with 4G failover. The whole transition took less than 48 hours with zero disruption to patient bookings.
An accountancy firm in Birmingham with 22 staff was running their entire cloud infrastructure over a contended business broadband connection. At peak times — particularly around self-assessment deadlines — their accounting software ground to a halt, costing them hours of productivity.
Telexico installed a 500Mbps dedicated leased line with a 4-hour fix SLA and added Assure X failover using 4G as a backup path. Cloud software performance improved dramatically, and the firm hasn't experienced a single meaningful outage since installation. They also consolidated their VoIP and mobile onto one Telexico account, reducing their monthly technology spend by 38%.
A multi-unit retail development in Cannock required a full security upgrade — their analogue CCTV system was outdated, coverage was insufficient, and there was no managed WiFi infrastructure for tenants or visitors.
Telexico conducted a full site survey and installed a Hikvision IP CCTV system with 24 cameras covering all entrances, car parks and common areas. Alongside this, they deployed enterprise WiFi access points throughout the development with separate tenant, staff and guest SSIDs, managed centrally. The landlord now offers connectivity as a premium amenity to tenants, generating additional income.
A busy beauty salon in Walsall was losing bookings daily. The owner was juggling treatments and calls simultaneously — calls going to voicemail meant lost revenue, and hiring a receptionist at £1,500+/month wasn't viable for a sole-trader salon.
Telexico deployed an AI receptionist configured specifically for the salon — trained on services, pricing, availability and FAQs. The AI answers every call, books appointments directly into the salon's diary, and handles rescheduling automatically. In the first month, new bookings increased by 31% simply by capturing calls that had previously gone to voicemail. Total cost: £49/month.
📍 Wolverhampton · Dudley · Birmingham · Telford
A regional logistics company with four sites across the West Midlands was running on separate broadband connections with no centralised management. Their IT team were spending hours dealing with connectivity complaints from each location, and their MPLS costs were spiralling.
Telexico designed and deployed a full SD-WAN solution across all four sites, replacing the MPLS entirely. Each site received a dedicated broadband connection with 4G failover, and all traffic management was centralised in one dashboard. VoIP was also consolidated onto the Telexico platform, with calls routing intelligently across the best available path.
"Switched our Stourbridge office from BT to Telexico. Saved £180/month and the VoIP system is brilliant. Setup took one afternoon."
"Our Dudley site had dreadful broadband. Telexico installed leased line and failover — we haven't had a single downtime event in 14 months."
"The AI receptionist was a game changer for our Telford office. Professional, always available, and a fraction of what a human would cost."
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"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."
"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
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