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🛡️ Failover FAQ

Failover Internet — Frequently Asked Questions

Telexico provides fully managed failover internet for businesses across Faq in Faq. Monthly contracts include the router hardware, SIM data allowance, monitoring and UK-based support — with a single fixed monthly cost that's far lower than the cost of even one significant broadband outage.

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Complete FAQ: Assure X internet failover for UK businesses. How it works, what it costs, activation time and what stays online during failover.

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Business VoIP, full fibre broadband, leased lines and AI services. 64 Chapel Ash, Wolverhampton WV3 0TT.

How Does Business Internet Failover Work?

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Complete FAQ: Assure X internet failover for UK businesses. How it works, what it costs, activation time and what stays online during failover.

❓ FAQs

Common questions

What is failover internet? ++

A secondary 4G/5G backup connection that automatically activates when your primary broadband fails — keeping your business online within 60 seconds.

How quickly does Assure X activate? ++

Within 60 seconds of detecting a primary connection fault. Completely automatic — no manual steps required.

What stays online during failover? ++

Everything: VoIP calls, card terminals, cloud software, CCTV remote viewing, VPN connections and IoT devices.

How much does Assure X cost? ++

From £29/month depending on data requirements. Includes the multi-network 4G/5G SIM and monitoring.

Will my VoIP phones work during failover? ++

Yes — VoIP calls route automatically over the 4G/5G backup. Your number keeps ringing normally.

Will my card machines work during failover? ++

Yes — card and EPOS terminals continue processing payments throughout any primary connection outage.

Does failover work with any broadband provider? ++

Yes — Assure X works alongside any existing broadband or leased line with no changes to your current provider.

What networks does the failover SIM use? ++

Multi-network SIMs roam across all major UK networks to connect to the strongest signal at your location automatically.

How much data does the failover SIM include? ++

5GB, 10GB, 20GB and unlimited options. Most businesses choose 10–20GB which covers typical outage events easily.

How long does installation take? ++

Pre-configured router ships next-day. Self-installation under 30 minutes. On-site engineer installation available across the Midlands.

Can I get a static IP on the failover SIM? ++

Yes — a static IP is available on the 4G/5G failover SIM, ensuring VPN and fixed-IP services work normally during failover.

What alerts do I receive when failover activates? ++

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What our customers say

★★★★★5.0· 312 reviews
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Sarah M.
★★★★★

"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."

J
James T.
★★★★★

"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."

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Rachel K.
★★★★★

"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."

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