Not all business broadband is equal — and the cheapest deal is rarely the best one. Here's how to compare properly and avoid the traps.
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Get Prices → 📞 0121 268 0121Speed matters, but so does symmetry, contention ratio, SLA guarantees, and what happens when it goes down. Consumer broadband shares its capacity with hundreds of neighbours. Business broadband prioritises your connection.
For 1-5 users doing email and video calls, 100Mbps is fine. For 10+ users running cloud software, VoIP, and video — consider 500Mbps or a leased line. Always check upload speed separately, not just download.
This is the number of businesses sharing the same bandwidth. A contention ratio of 20:1 means 20 businesses share the line. Leased lines are uncontended — you get the full speed, dedicated to you.
Speed matters, but so does symmetry, contention ratio, SLA guarantees, and what happens when it goes down. Consumer broadband shares its capacity with hundreds of neighbours. Business broadband prioritises your connection.
For 1-5 users doing email and video calls, 100Mbps is fine. For 10+ users running cloud software, VoIP, and video — consider 500Mbps or a leased line. Always check upload speed separately, not just download.
This is the number of businesses sharing the same bandwidth. A contention ratio of 20:1 means 20 businesses share the line. Leased lines are uncontended — you get the full speed, dedicated to you.
Business broadband should come with an SLA for fault repair times — typically 4-8 hours. Consumer broadband has no guaranteed repair time. This matters when downtime costs you money.
Watch for CPI+% clauses that let providers raise prices mid-contract. Telexico doesn't do this — your price stays fixed for the term.
What happens when your main line goes down? Look for providers who offer automatic 4G/5G failover. Assure X switches in seconds and our UK team calls you proactively.
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"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
"Had failover installed after losing internet for a whole day. Assure X kicks in within seconds. Our team didn't even notice when the main line dropped last week."
"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
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