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Get Prices → 📞 0121 268 0121A mid-size Birmingham law firm specialising in commercial property and corporate law. 45 staff including 14 fee earners. The firm handles sensitive client documents and uses cloud-based case management software, video conferencing for client meetings and VoIP for all communications.
The firm was on a standard business FTTP connection at 150Mbps download / 30Mbps upload, shared across all 45 staff. Two specific problems had reached board level:
The compliance team reviewed both leased line options and confirmed either would satisfy their Cyber Essentials Plus requirement for uncontended connectivity. Virgin Media Business was selected for the shorter installation timeline — the firm had a major client deadline in 8 weeks.
A mid-size Birmingham law firm specialising in commercial property and corporate law. 45 staff including 14 fee earners. The firm handles sensitive client documents and uses cloud-based case management software, video conferencing for client meetings and VoIP for all communications.
The firm was on a standard business FTTP connection at 150Mbps download / 30Mbps upload, shared across all 45 staff. Two specific problems had reached board level:
Telexico assessed three options for the Birmingham city-centre office:
The compliance team reviewed both leased line options and confirmed either would satisfy their Cyber Essentials Plus requirement for uncontended connectivity. Virgin Media Business was selected for the shorter installation timeline — the firm had a major client deadline in 8 weeks.
The Virgin Media Business circuit was ordered at week 1. The installation survey confirmed no wayleave was required — the building already had Virgin duct access from a previous tenant. Engineer installation took place at week 6, with the circuit fully live and tested at week 7.
Telexico configured the new leased line in parallel with the existing FTTP for one week — staff continued to use FTTP while the new circuit was tested under real conditions. The FTTP was retained as a secondary backup (£52/month) rather than cancelled, providing automatic failover capability.
The £483/month increase in connectivity cost was presented to the board alongside the compliance risk mitigation and the eliminated risk of client-visible service failures. It was approved unanimously.
Telexico advises professional services firms on connectivity that meets compliance requirements. Free assessment available.
Explore Telexico's Business Broadband service or read related guides:
| Option | Spec | Monthly Cost | Install Time | Addresses Compliance? |
|---|---|---|---|---|
| Enhanced FTTP | 500Mbps/115Mbps | £89 | Already live | No — still contended |
| Leased line (Openreach) | 500Mbps symmetric | £520 | 55 days | Yes — uncontended |
| Leased line (Virgin) | 500Mbps symmetric | £460 | 38 days | Yes — uncontended |
| Metric | Before | After |
|---|---|---|
| Connection type | Contended FTTP 150Mbps | Dedicated 500Mbps + FTTP failover |
| Peak-hour video quality | Degraded, client complaints | Excellent, no complaints |
| Upload speed (consistent) | 8–22Mbps (variable) | 500Mbps guaranteed |
| Compliance status | Concern raised | Cyber Essentials Plus satisfied |
| Downtime incidents | 2 in 6 months | 0 (failover activated once, seamlessly) |
| Monthly connectivity cost | £89 | £572 (leased line + FTTP failover) |
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"Switched our entire office phone system and broadband. The team handled everything, zero downtime. Saving over £200 a month compared to our old BT contract."
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"Our dental practice needed reliable phones and fast broadband. Telexico sorted everything in one visit. The AI receptionist handles after-hours calls brilliantly."
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